What is your policy on customer supplied parts?

Before you buy parts, give us a call and we can discuss what you need. Our ASE-Certified technicians are here to help. We pride ourselves on quality work and that includes quality parts. We prefer not to install parts that a customer brings to our facility. If you do want to supply parts, please understand that the cost of labor will be included if we have to correct any problems caused.

Can you tell me what is wrong with my car over the phone?

In most cases we cannot accurately diagnose your vehicle over the phone. Your vehicle is an extremely complex piece of machinery that requires hands on testing and inspection. Because every scenario is different.

How often should I change my brakes?

Just like with your car battery, it’s a good idea to have your brakes inspected each season at our service center. Our certified technicians will check your braking system to ensure it’s prepared for the upcoming season and will replace brake pads, rotors, and calipers if needed.

How often should I replace my battery?

Generally, a car battery lasts about three to four years. However, factors like heat and humidity in your area can affect its lifespan. It’s a good idea to schedule a battery inspection with us or take it to your closest automotive store. They generally have a battery tester.

How often should I have my vehicle serviced?

It varies from model to model, but as a general rule you should change your oil every 3 – 4 thousand miles and perform the annual recommended factory scheduled maintenance. Generally vehicles need to have a minor service every 10,000 miles and a major service every 30,000 miles. This will keep your car running properly, and also help catch problems before they turn into anything serious.

What kind of oil should I use?

Most Subaru vehicles recommend using synthetic oil. Synthetic oil offers several advantages over conventional oil, such as lasting longer, flowing more easily across a range of temperatures, and reducing engine friction. We can definitely help you figure out what oil is best for your vehicle and why.

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